At Little Lucy Willow we make sure that your shopping experience is a pleasurable one.
Not only is our website brimming with beautiful beds and accessories, but our showroom is too.
We think our children’s furniture is of the highest quality and best value of any on the market today. But that’s not all that sets us apart.
Here’s why our customer service leads the way:
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The contact - As a small, family run business, you will always deal with the same friendly member of staff when placing an order. No call centres here!
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The experience - We have the knowledge and expertise to talk you through your available children’s furniture options ensuring you get the best solution for your home.
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The fit - If our standard products are of an unsuitable size we will happily make them to your exact requirements.
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The colour - We know this has got to be perfect so we have a drawer full of samples ready to send out when requested. The colour of our children’s furniture may look slightly different online depending on which device you are using, so it’s always good to view it with your own eyes before making a final decision.
It’s not only the staff in our office who are friendly and accommodating, our dedicated delivery drivers are too. After picking up your consignment from our factory, they head straight for our warehouse where all furniture is safely stored until your delivery date shortly after. Here’s why their service is second to none:
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Care - Our white glove service will give your children’s furniture the VIP treatment.
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Experience - Our dedicated drivers know how essential it is that your order gets delivered in one piece. They are trusted and experienced in handling furniture and will always treat your consignment with the utmost care.
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Respect - It is important to us that we provide a first-class service from start to finish and our delivery drivers are a crucial part in this chain. Not only will they deliver your children’s furniture to the room of choice but they will also assemble it if requested and remove all the packaging too.
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Accommodating - We know that lots of customers have hectic working hours so we try our very best to arrange a delivery slot that suits you.
At Little Lucy Willow we respect all our customers by treating each order and delivery in exactly the same way. Our ethos is simple - we always do our best...
Why not browse our exclusive collections today?
Daisy Brambles Combination Wardrobe
For more information about our range of children’s beds or to discuss bespoke options, call us on 0845 8030988 or email [email protected]